Configuration

Car + appliance

2 cars

Set the current limit for your EV to 24A either in your car or on your EVSE. This helps to prevent too much electricity being pulled from your outlet.

Have a specific question about your setup? 

Send us a support email

Set the current limit for your EV to 24A either in your car or on your EVSE. This helps to prevent too much electricity being pulled from your outlet.

Have a specific question about your setup? 

Send us a support email

LED indicator

White

Idle/On

Green

Running/Charging

Yellow

Charging Paused

Blue (flashing)

BLE Wifi Pairing Mode

Red

Error; Charging Stopped
(Lower the Current Limit)

Cautionary advice

• Only use your Smart Splitter within the specified operating parameters.
• Do not use (or discontinue using) the NeoCharge if it is defective, appears cracked, frayed, broken or otherwise damaged, or fails to operate.
• Do not use the NeoCharge in any outlet for which it is not designed.
• Do not attempt to open, disassemble, repair, tamper with, or modify your Smart Splitter. Your device is not able to be serviced by the user. Please contact NeoCharge for any repairs.
• Do not disconnect your Smart Splitter when the it is supplying power to either output.
• Do not plug the NeoCharge into a damaged, loose or worn power outlet. Ensure that the prongs on your device fit snuggly into your wall outlet.
• Do not expose your unit to flammable or harsh chemicals or vapors. Do not use or store your device in a recessed area or below floor level. When using your Smart Splitter indoors, ensure that the device is positioned at least 18 inches (46 cm) above the floor.
• Do not use your Smart Splitter outside or while exposed to severe or mild weather.
• Prevent the Smart Splitter from damage, strong impact, and force. Do not drop or step on your device.
• Avoid and prevent your Smart Splitter from foreign objects as well as moisture and water at all times. If any sort of corrosion or damage is suspected discontinue use immediately. If rain falls during charging, do not allow rain water to run along the length of the charge cable plugged into your device.
• Do not plug your Smart Splitter into an electrical outlet that is submerged in water or covered in snow. In the event of this situation, turn off your breaker and unplug your device.
• Do not touch the Smart Splitter's end terminals with sharp metallic objects such as wire, tools or needles. Do not insert any foreign objects into any part of your device.
• Avoid the use of cleaning solvents with your device.
• Do not use private power generation as a source for charging.
• Do not operate your Smart Splitter in temperatures outside of its operating range of -22º F to 122º F (-30º C to 50º C).
• Store your device in a clean and dry place inside the temperatures of -40º F to 185º F (-40º C to 85º C).