You have questions, we have answers.


What is the return policy?

If you are not pleased with your purchase, just contact us within 30 days and we will give you a refund or replacement. While we hope it does not come to that, we will make it as painless as possible. In addition to our "30-day Satisfaction Guarantee," the NeoCharge is covered by a limited warranty of two years.

What is the warranty on the NeoCharge Smart Splitters?

We are happy to cover your Smart Splitter with a two year warranty.

What do the LED's on my Smart Splitter indicate?

Please refer to the user manual here to understand what your LED's indicate.

Appliance Version User Manual

Dual-Car Version User Manual

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