If you are not pleased with your purchase, just contact us within 30 days and we will give you a refund or replacement. While we hope it does not come to that, we will make it as painless as possible with free return shipping. In addition to our "30-day Satisfaction Guarantee," the NeoCharge is covered by a limited warranty of two years.
We are happy to cover your Smart Splitter with a two year warranty.
Please refer to the user manual here to understand what your LED's indicate.